Leaders’ Summit: Day One – Empowering Stock Control & Value Delivery
We’re bringing together our most forward-thinking Stock Controllers and Retail Managers for two days of intensive learning, hands-on workshops, and future-focused strategy. This isn’t just another event: it’s an investment in your capabilities that will pay you back many times over in profitability, customer loyalty, and operational excellence. Every concept, skill, and strategy shared across these two days is designed to help you sharpen your competitive edge, deliver exceptional value to customers, and ultimately grow your pharmacy’s bottom line.
One is all about the power of efficient stock control combined with consumer-focused insights. By the end of the day, you’ll understand how global trends are shaping customer expectations, how to optimise value beyond just price, and how to leverage new tools to streamline your processes. You’ll walk away with actionable plans to boost gross profit, reduce excess, and keep your shelves perfectly aligned with customer needs.
Leaders’ Summit: Day Two – Differentiating TWC Through Brand Strategy & Leadership
Welcome to Day Two of the Leaders’ Summit—a day dedicated to transforming your local TerryWhite Chemmart into a cutting-edge exemplar of excellence. As industry dynamics shift faster than ever, our focus is on leveraging what makes us unique to create extraordinary customer and patient experiences.
This day is all about equipping you with the leadership and strategic tools needed to widen the gap against competitors and ensure every interaction strengthens the TWC brand. For retail managers, and any stock controllers who can join, this is your opportunity to ignite change, build stronger teams, and drive profitability with purpose.
This jam-packed Day One is designed to give both Stock Controllers and Retail Managers the knowledge and skills to optimise every step of the product journey, all while delivering stronger value for customers. Come ready to engage, ask questions, and leave with actionable strategies that will pay off in both the short and long term.
By the end of Day Two, you’ll be armed with the strategies, insights, and leadership skills needed to differentiate your local TerryWhite Chemmart and transform every interaction into an opportunity for growth. This summit isn’t just about training; it’s an investment in your future success—a commitment that will pay dividends in customer satisfaction, team performance, and overall profitability.
We look forward to embarking on this transformative journey with you